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How can I track my order? ​ | ​ How do I cancel a subscription? ​ | ​ How long does my order take to ship?

Subscriptions

Do you offer a subscription that's only family friendly prints?

How can I best care for my underwear?

How do I cancel a subscription?

How do I change my selection for my next subscription shipment?

Ordering

How can I cancel/change my order?

How can I track my order?

Where do I input a promo/discount code or gift card code?

Can I use more than one discount/promo code on an order?

When do I get my $20 code for referring a friend?

Do you have a military or first responder discount?

How can I get notified of other promotions?

What payment methods can I use?

What is Shop Pay and how does it work?

Returns and Exchanges

What's your return/exchange policy?

How do I start a return/exchange?

Can I pick my order up or drop off a return?

Shipping

International Shipping

Can you ship to international PO boxes?

How long does it take to get my international package?

Where do you ship internationally?

Do I have to pay Duties & Taxes?

What carrier do you use to ship internationally?

Domestic Shipping

My order was stolen! What do I do now?

Can I expedite shipping on my existing order?

How do I file a claim for a lost package?

What shipping carriers do you use for domestic orders?

When do I need to order my overnight order by to get it tomorrow?

How long does my order take to ship?

Navidium Shipping Protection

What is my best option to ship to a Military Base?

What are the domestic shipping options?

Product Questions

What does a suit come with?

How do I measure myself for a suit?

Is the suit alterable and how much can a suit be let out?

How much are separate suit pieces and how do I order them?

Can you alter my items before sending them to me?

The item I want is out of stock, when will you be getting more?

Do make custom suits for companies or events?

How does a preorder work?

Where can I find the Sizing Chart?

Other

How can I see your catalog?

How can I unsubscribe from your catalog? (NOT A SUBSCRIPTION)

How do I sign up to receive your physical catalog?

Can I get in contact with your PR department?

CCPA & Privacy

Subscriptions

Create an account. Edit your account. Admire your account.

4 articles by 3 authors

Ordering

Modify your order. Find out WTF is taking the mailman so long.

9 articles by 2 authors

Returns and Exchanges

How to send us your used underwear.

3 articles by 2 authors

Shipping

From our house to your crotch.

14 articles by 4 authors

Product Questions

Find out if they go over or under your clothes.

9 articles by 2 authors

Other

The meaning of life. The secret to world peace. How to sign up for a catalog.

5 articles by 1 author

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