How can I track my order?
You'll get an email with your tracking information as soon as your order ships.
Check your spam folder sometimes they sneak in there.
You can also login to your account to check the tracking status of any package.
Subscriptions
How do I edit my underwear subscription Size, Flavor, or Frequency?
How do I create an account?
How do I login to my account?
Can I switch my current subscription to a different style of underwear or a couple's subscription?
Can I pick my underwear subscription pattern before it ships?
How do I exchange my subscription underwear for a different size or style?
How do I get two different boxer subscription designs every month?
Do you offer a subscription that's only family friendly prints?
Can I send two subscriptions to different addresses?
Can I buy an underwear subscription as a gift?
How does the "Love it or it's free" promotion work?
How can I best care for my underwear?
How do I cancel a subscription?
Ordering
How can I cancel/change my order?
How can I track my order?
Where do I input a promo/discount code or gift card code?
When do I get my $20 code for referring a friend?
Can I use more than one discount/promo code on an order?
Do you have a military or first responder discount?
How can I get notified of other promotions?
What payment methods can I use?
What is Shop Pay and how does it work?
Returns and Exchanges
What's your return/exchange policy?
How do I start a return/exchange?
Can I pick my order up or drop off a return?
Shipping
International Shipping
Can you ship to international PO boxes?
How long does it take to get my international package?
Where do you ship internationally?
Do I have to pay Duties & Taxes?
What carrier do you use to ship internationally?
Domestic Shipping
Product Questions
What does a suit come with?
How do I measure myself for a suit?
Is the suit alterable and how much can a suit be let out?
How much are separate suit pieces and how do I order them?
Can you alter my items before sending them to me?
The item I want is out of stock, when will you be getting more?
Do make custom suits for companies or events?
How does a preorder work?
Where can I find the Sizing Chart?
Other
All Categories > Ordering > How can I track my order?
Updated 1 month ago
by
Forrest
You'll get an email with your tracking information as soon as your order ships.
Check your spam folder sometimes they sneak in there.
You can also login to your account to check the tracking status of any package.