Can I return my international order?

Updated 2 months ago by Forrest

Absolutely!

You’re just responsible for covering any applicable shipping costs to send it back to us.

This is also assuming the goods haven't been worn, washed, or damaged in any sort of way! 

If you’re Gucci with that and you accept this mission follow these steps: 

  1. Put all the items you want to return back into the packaging we sent (or you can use your own if you ripped it up like a present and threw it away after receiving).
  2. Include your order number somewhere in there. It can be written on any piece of paper, like a post-it or $100 bill, or you can even throw the old invoice back in. The order number helps us know who exactly to refund, so you want to make sure you get it in there. 
  3. After you've sealed it back up take it to whatever shipping company you'd like to use and send it to this address:

    Shinesty Distribution Center
    ATTN: Returns 
    5755 Washington St, Unit B
    Denver, CO USA 80216
  4. As soon as we get it back to our Distribution Center we will quality control check the items and issue a refund within two weeks of receiving.
If for any reason you don't hear anything back always feel free to reach out to our support team at customerservice@shinesty.com and we'll do our best to get you sorted!

 

 


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