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Subscriptions

How do I edit my underwear subscription Size, Flavor, or Frequency?

How do I create an account?

How do I login to my account?

Can I switch my current subscription to a different style of underwear or a couple's subscription?

Can I pick my underwear subscription pattern before it ships?

How do I exchange my subscription underwear for a different size or style?

How do I get two different boxer subscription designs every month?

Do you offer a subscription that's only family friendly prints?

Can I send two subscriptions to different addresses?

Can I buy an underwear subscription as a gift?

How does the "Love it or it's free" promotion work?

How can I best care for my underwear?

How do I cancel a subscription?

Ordering

How can I cancel/change my order?

How can I track my order?

Where do I input a promo/discount code or gift card code?

When do I get my $20 code for referring a friend?

Can I use more than one discount/promo code on an order?

Do you have a military or first responder discount?

How can I get notified of other promotions?

What payment methods can I use?

What is Shop Pay and how does it work?

Returns and Exchanges

What's your return/exchange policy?

How do I start a return/exchange?

Can I pick my order up or drop off a return?

Shipping

International Shipping

Can you ship to international PO boxes?

How long does it take to get my international package?

Where do you ship internationally?

Do I have to pay Duties & Taxes?

What carrier do you use to ship internationally?

Domestic Shipping

How do I file a claim for a lost package?

What shipping carriers do you use for domestic orders?

When do I need to order my overnight order by to get it tomorrow?

How long does my order take to ship?

What is my best option to ship to a Military Base?

What are the domestic shipping options?

Product Questions

What does a suit come with?

How do I measure myself for a suit?

Is the suit alterable and how much can a suit be let out?

How much are separate suit pieces and how do I order them?

Can you alter my items before sending them to me?

The item I want is out of stock, when will you be getting more?

Do make custom suits for companies or events?

How does a preorder work?

Where can I find the Sizing Chart?

Other

How can I see your catalog?

How can I unsubscribe from your catalog?

How do I sign up to receive your physical catalog?

Can I get in contact with your PR department?

CCPA & Privacy

All Categories ​>​ ​Shipping ​ > ​ ​International Shipping

International Shipping

5 articles

Can you ship to international PO boxes?

Here's a list of reasons why we can't deliver to your international PO Box.

Updated 6 months ago by Devin Minnick

How long does it take to get my international package?

A delicious vat of international shipping knowledge.

Updated 1 month ago by Cody

Where do you ship internationally?

To see all the countries we ship to: Add any non-subscription items to your cart. Start scrolling through the list of one hundred ninety-four countries we ship to. .

Updated 1 month ago by Cody

Do I have to pay Duties & Taxes?

As much as we'd love to be exempt from government regulations, that ain't how the world works.

Updated 1 month ago by Cody

What carrier do you use to ship internationally?

Fedex International.

Updated 1 month ago by Forrest

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