Subscriptions
How do I edit my underwear subscription Size, Flavor, or Frequency?
How do I create an account?
How do I login to my account?
Can I switch my current subscription to a different style of underwear or a couple's subscription?
Can I pick my underwear subscription pattern before it ships?
How do I exchange my subscription underwear for a different size or style?
How do I get two different boxer subscription designs every month?
Do you offer a subscription that's only family friendly prints?
Can I send two subscriptions to different addresses?
Can I buy an underwear subscription as a gift?
How does the "Love it or it's free" promotion work?
How can I best care for my underwear?
How do I cancel a subscription?
Ordering
How can I cancel/change my order?
How can I track my order?
Where do I input a promo/discount code or gift card code?
When do I get my $20 code for referring a friend?
Can I use more than one discount/promo code on an order?
Do you have a military or first responder discount?
How can I get notified of other promotions?
What payment methods can I use?
What is Shop Pay and how does it work?
Returns and Exchanges
What's your return/exchange policy?
How do I start a return/exchange?
Can I pick my order up or drop off a return?
Shipping
International Shipping
Can you ship to international PO boxes?
How long does it take to get my international package?
Where do you ship internationally?
Do I have to pay Duties & Taxes?
What carrier do you use to ship internationally?
Domestic Shipping
How do I file a claim for a lost package?
What shipping carriers do you use for domestic orders?
When do I need to order my overnight order by to get it tomorrow?
How long does my order take to ship?
What is my best option to ship to a Military Base?
What are the domestic shipping options?
Product Questions
What does a suit come with?
How do I measure myself for a suit?
Is the suit alterable and how much can a suit be let out?
How much are separate suit pieces and how do I order them?
Can you alter my items before sending them to me?
The item I want is out of stock, when will you be getting more?
Do make custom suits for companies or events?
How does a preorder work?
Where can I find the Sizing Chart?
Other
How can I see your catalog?
How can I unsubscribe from your catalog?
How do I sign up to receive your physical catalog?
Can I get in contact with your PR department?
CCPA & Privacy
All Categories > Shipping > Domestic Shipping
6 articles
Check your tracking information to see which shipping company has your order. Once you've identified the culprit check out the links below for where to go next. For UPS claims click here For USPS cla…
Updated 1 month ago by Alexa
Three mystical services. One beautiful country.
Updated 1 month ago by Cody
To make sure your overnight packages head out in time to get to your stoop and/or butler's arms in a timely fashion, we recommend getting your overnight order's placed before 12pm MST.
Updated 1 week ago by Cody
Welcome to Shinesty's shipping cutoff time info emporium! Please come in for our wonderful informational offerings!
Updated 1 month ago by Devin Minnick
Most important thing is to be sure to choose the shipping method "Passport" at check-out! Secondly It is Important that we include a physical street address to use these services! While carriers Such…
We can ship anything as fast as one business day (within the US).
