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Customer Experience Team
Customer Service hours of operation are 8AM - 5PM MST(Mountain Time) seven days a week.
Consider us the "Ask Jeeves" of underwear. Have questions about how a subscription works? The perks of being a subscriber? Want to know where your next order is? Perhaps you're looking for a show recommendation on what to binge watch on your next day off.
Send us an email at customerservice@shinesty.com with your order number, first and last name and any additional information you think would be helpful.
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