Contact Information

Updated 3 weeks ago by Alexa

Contact Us

Customer Experience Team

Customer Service hours of operation are 8AM - 5PM MST(Mountain Time) seven days a week.

Consider us the "Ask Jeeves" of underwear. Have questions about how a subscription works? The perks of being a subscriber? Want to know where your next order is? Perhaps you're looking for a show recommendation on what to binge watch on your next day off.

Send us an email at with your order number, first and last name and any additional information you think would be helpful.

Call us at  888-294-9883 and leave a message at the beep if needed with your name, email address, order number and how we can help. Our phone lines are open 7 days a week from 10AM - 5PM MST.

Press Inquiries

Email us at (heads up, this is different than the customer experience email).

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