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How can I cancel/change my order?

 Hit us up as fast you can via live chat, or shoot us an email. We don’t have a huge time window to make this happen though, so if you wait too late, you might be S.O.L. We’re so damn fast in the warehouse. 

Be sure to have the following information ready:

  • Order number
  • Middle Name
  • Your favorite frosty beverage
  • The name of your unborn child
  • The last place you went on vacation

If you only have one thing from the list above, just make sure it's your order number. 


To shoot us an email-

You'll need to click the, "email us", button. Then, type in "I want to cancel my order." and hit continue.


After suggested articles are brought up for you click the "I Still Need Help, Submit my question" button on the bottom left of the popup to send us an email or chat in.




After you hit, "I still need help", above it'll bring up this screen. Then, you can either chat with us during business hours (M-F 9AM-5PM MST) or email us and we'll get you squared away!



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