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My gift card isn't working, help!

Here's some troubleshooting steps;

  • Make sure there's no discount code already applied during check out. If there is one applied, decide which of the two codes you want to use for your order.

  • Make sure the card is still valid. If you used all your hard earned cash up on a different order, then it won't work. 

If you can't figure it out, text us at 720-323-2325 or email us, and we'll help you out. 


To submit an email - 


You'll need to click the, "email us", button. Then, after suggested articles are brought up for you click the "I Still Need Help, Submit my question" button on the bottom left of the popup to send us an email or chat in.



After you hit, "I still need help", above it'll bring up this screen. Then, you can either chat with us during business hours (M-F 9AM-5PM MST) or email us and we'll get you squared away!


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