More than likely you were charged for a subscription signed up for! If the price is around $15-26 please reach out and we can get your subscription canceled as well as your order assuming it hasn't shipped yet.
If the order was for more than that it's more likely a fraudulent charge and we're happy to work with you to get it solved.
Give us a shout via email or chat so we can make sure we help get that charge squared away.
Be sure to have this info ready:
- Charge date
- Charge amount
- Last 4 of the credit card
- Type of card
Take a deep breath, it's all going to be okay.