Fortunately, this process just got a whole lot simpler. We've just built Shinesty's new online return center, so now, you'll be able to exchange and return all on your own. You can start an exchange from any mobile device, any desktop, and from anywhere in the world that doesn't have third world internet.
Make sure you have your order number and the email address on the order handy because you'll need that to get in the system.
To get to the new return center, visit this link and click the "start returns" button: https://www.shinesty.com/pages/2016-shinesty-return-policy
If you run into any problems along the way, definitely let us know so we can get that fixed.