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Can I change the size, frequency of shipments, or style?

Totes, we're actively working on a customer dashboard so you can make all these changes yourself. But right meow, we'll need to make the changes for you.

 

 

The quickest way to make any changes is reaching out to us via Chat on the website during business hours. It will be a red box that pops up in the bottom right corner of the website like so: 

  ----->

Chatting in will get you the quickest resolution in the fastest time.

 

You can always reach out to Customer Service at any time by emailing us your question to: customerservice@shinesty.com 

 

Or if you don't want to do either of those, then you'll need to click the, "email us", button and follow all these steps that will ultimately get you to do either of the above options. After suggested articles are brought up for you, click the "I Still Need Help Submit my question" button on the bottom left of the popup to send us an email or chat in.

 Screen_Shot_2018-06-04_at_1.42.00_PM.png

After you hit, "I still need help", above it'll bring up this screen. Then, you can either chat with us during business hours (M-F 9AM-5PM MST) or email us and we'll get you squared away!

 Screen_Shot_2018-06-04_at_1.42.56_PM.png

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