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Shipping & Tracking

Where do you ship to?

Where do you ship to?. We can ship anywhere in the United States including APO and FPO boxes. This includes both subscription and non subscription items. We don’t offer International subscriptions just yet, so be sure to subscribe to our emails for u

"Can I expedite shipping on my existing order?"

Our Distribution Center is working around the clock to push orders out in time for the holidays! Once your order has been placed, Shinesty is unable to adjust, expedite or invoice additional cost of shipping for orders. If you need your order in a hu

Navidium Shipping Protection

Navidium is shipping insurance that covers packages that are lost, stolen, or damaged in transit. "What do we deem a lost order?". Shipment states ‘delivered’ to the address provided at checkout but you have not received it. Tracking has not updated

When will I receive my order?

How does your shipping work?. Orders are typically fulfilled and shipped within 24 to 48 hours. Shipping times may vary during holidays or when pre-order items are included in your order. After you plug in your shipping address at checkout you’ll be

Track my order

You can easily track your Shinesty order in two ways:. Option 1: Using Your Email or Phone Number. Visit Shinesty Order Tracking and sign in with your email or the phone number associated with your order. Option 2: Through Your Account. If you have a

My package was marked "delivered", but I haven't received it

If your package is marked as "delivered" but hasn't arrived, please follow these steps:. Wait 48 Hours: Occasionally, packages are prematurely marked as delivered. Give it up to 48 hours for delivery. Check with Neighbors: If available, verify if a n

“I used mail forwarding but haven’t received my order!”

We know life can get a little hectic and want to make sure all of your orders make it to your front step!. Since the shipping and delivery service is a separate company, we ask that all active subscribers update their preferences, shipping and billin