How can I return or exchange an item from my subscription?Updated 8 months ago

To initiate a return or exchange follow these steps:

1. Locate your order number and the zip code associated with the order.
2. Visit the Returns & Exchanges Portal on our website.
3. Click on "Start Return" and follow the instructions provided.

Please note, due to sanitary reasons, underwear can only be exchanged, not returned. If you encounter any issues during this process, contact customer service for prompt assistance.