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How to Return or Exchange a Shinesty Order Placed on AmazonUpdated a month ago

If you placed your Shinesty order through Amazon, you'll need to complete any returns or exchanges through the Amazon portal. Follow these steps to ensure a smooth process:

  1. Log into Your Amazon Account:

    • Go to Amazon.com and sign in with your Amazon account credentials.
  2. Navigate to Your Orders:

    • Click on "Returns & Orders" at the top right corner of the homepage.
  3. Find Your Shinesty Order:

    • In the list of your recent orders, locate the Shinesty product you wish to return or exchange.
  4. Initiate the Return or Exchange:

    • Click on the "Return or Replace Items" button next to the relevant order.
    • Follow the on-screen instructions to select the reason for your return or exchange.
    • Choose the preferred method for returning your item (e.g., drop off at a designated location, mail it back using a provided shipping label).
  5. Pack and Ship Your Item:

    • Once you've completed the return request, pack the item securely.
    • Attach any provided shipping labels and drop off the package as instructed by Amazon.
  6. Track Your Return:

    • You can track the status of your return or exchange in the "Your Orders" section on Amazon.

Important Notes:

  • Amazon Policies: Make sure to review Amazon's return and exchange policies for details on eligibility and time frames.
  • Refunds and Replacements: Refunds and replacements are processed by Amazon according to their policies.
  • Customer Support: For any issues or questions related to your return or exchange, please contact Amazon Customer Support directly.

If you have any other questions about your Shinesty products, feel free to reach out to our customer service team. We're here to help!

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