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Orders & Returns


What is your return and exchange policy?

We have a self-service returns and exchanges portal to help you quickly process your return or exchange. Make sure you have your order number and shipping zip code readily available. Items are eligible for return or exchange if:. Postmarked within 30

When will I see my refund/gift card for my return?

Once your return has been delivered to our Distribution Center, the return will be processed within 5-10 business days. Depending on your banking institution you should see your refund reflected on your bank statement in 2-7 business days. If you are

Can I change or cancel my order?

We're committed to providing you with a seamless shopping experience. However, it's important to note that our rapid packing process may limit our ability to make order changes once your order is placed. Order Changes: If you need to make modificatio

How does pre order work?

"What does pre order mean?". When an item is on "pre order" that means it's making its way to us but isn't here just yet. "When does it typically ship?". Shipment dates for pre order items will vary based on the date they are expected to arrive at ou

“I need my return/exchange order ASAP!”

If you need your new order ASAP, the best course of action is to send your original order back for a return/refund (if applicable) and place your new order with priority shipping. Feel free to shoot us an email at [email protected] for ass