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Unable to Log Into My AccountUpdated 2 months ago

If you can't log into your Shinesty account and aren't receiving password reset emails, try registering your account instead. Follow these steps:

Step-by-Step Guide

  1. Check Your Email:

    • Make sure you're using the email address you used to place your order.
  2. Register for an Account:

    • Go to our registration page and register using the email address you used for your order.
  3. Log In:

    • After registering, log into your account to manage your subscription and other settings.

Contact Customer Support

If you still can't access your account after trying to register, contact our Customer Support team for assistance.

Additional Tips

  • Check Spam/Junk Folders: Look for emails from Shinesty in your spam or junk folder.
  • Add to Safe Senders List: Add "customersupport@shinesty.com" and "shineon@shinesty.com" to your email provider's safe senders list.
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