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What do I do if a product I purchased is damaged?Updated 2 months ago

We apologize for any inconvenience caused by receiving a damaged product. To help us resolve this issue as quickly as possible, please follow these steps:


  • Take a Photo: Please send us a clear photo of the defect so that we can assess the damage and address the issue with our team.


  • Provide Additional Information: Include any additional information that might be relevant, such as your order number, the name of the damaged product, and a brief description of the defect.


  • Contact Us: You can reach out to our customer service team through our contact form.


Once we receive your message, one of our agents will review the information and reach out to you soon to resolve the issue. We appreciate your patience and understanding.

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